Security Operations Manager

Job Title: Security Operations Manager

Location: Cardiff,

Department: Security Operations Team

Security Operations Manager (Hybrid)

Join Creditsafe as our Security Operations Manager, where you’ll lead a multi-functional security team and help strengthen our strategies to protect critical systems and data. This hybrid role is a key part of maintaining operational resilience and improving our information security maturity across global teams.

🌍 Who We Are

At Creditsafe, we’ve helped businesses make informed decisions since 1997. We are privately owned and operate globally, providing credit and business intelligence on over 430 million companies.

What started as a vision in Oslo to make data more accessible has grown into a connected, AI-powered platform trusted by over 110,000 customers. Our mission is to support better, faster business decisions—and we’re just getting started.

🤝 The Team

Our Information Security and Compliance team works to safeguard company reputation, support innovation, and maintain trust with clients. We aim to create a positive security culture that’s both robust and enabling—not obstructive.

We set policies, manage risks, support audits, and guide teams on secure practices. We also value humour, music, coffee, and connection—as much as secure endpoints.

🧭 About the Role

As Security Operations Manager, you will oversee our Security Operations Centre (SOC), Application Security, and Security Engineering functions. This is a collaborative and high-impact role where you will shape how we manage risk, respond to threats, and maintain compliance with standards such as ISO27001, ISO22301, and SOC2.

You will also lead and support team members, provide hands-on guidance, and collaborate across the business to continually improve our security posture.

🛠️ Key Responsibilities

Oversee day-to-day operations of the Security Operations Centre and engineering teams.
Manage performance and development for team members (1-1s, reviews, coaching).
Develop and maintain security policies aligned with ISO27001 and SOC2.
Lead risk assessments and technical reviews related to new features or platform changes.
Collaborate on access management, privacy, and data protection strategy.
Coordinate with internal stakeholders to improve incident readiness and reporting.
Review and act on security alerts in collaboration with the incident response specialist.
Provide technical input for RFI processes with prospective clients.
Report on security metrics, trends, and risks to stakeholders.
Partner with vendors to manage tooling and assess service levels.
Promote a culture of learning, quality, and clear communication.

(This list outlines core responsibilities but is not exhaustive.)

🧠 Skills & Experience

We welcome applicants with a range of professional and lived experiences. You’ll ideally have:

🛡️ Essential:

Certification in one of the following: CISSP, CISM, CISA or similar.
Experience leading or managing security operations teams.
Familiarity with ISO27001, ISO22301, SOC2 or PCI-DSS compliance.

🌐 Desirable:

Degree in cybersecurity, computer science, or a related field—or equivalent experience.
Cloud security credentials (e.g., ISC2 CCSP, AWS Security Speciality, CSA CCSK).
Knowledge of on-premises and cloud-based security environments.
Experience in the financial or regulated industries (UK/EU).
Strong analytical and problem-solving skills.
Clear communication style, with the ability to explain complex topics to non-technical colleagues.
Experience supporting the growth and wellbeing of team members.

💬 Accessibility & Adjustments

We are happy to make adjustments at any stage of the recruitment process to support your needs—please let us know what works best for you. Examples include:

Extra processing time or alternative formats
Screen reader-compatible materials
Flexible interview arrangements

🌍 We Welcome All

We welcome applications from candidates of all backgrounds. If you would like this description in a different format or require support with the application, please get in touch.

🎁 Benefits

Competitive salary
Bonus scheme
Hybrid working model
25 days annual leave (plus bank holidays)
Company laptop provided
Healthcare and company pension
Cycle to Work scheme and wellbeing support
Global team gatherings and events
E-learning and development opportunities

More details at: careers.creditsafe.com/gb